1. Overview

Embark Studios AB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game ARC Raiders ("the Game"), our website, and related services (collectively, "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

Personal Information

When you create an account or use our Services, we may collect personal information that can be used to identify you, such as:

• Email address
• Username and password
• Date of birth (for age verification)
• Country of residence
• Payment information (processed by third-party payment providers)

Gameplay Information

When you play ARC Raiders, we collect information about your gameplay, including:

• Game progress, achievements, and statistics
• In-game purchases and virtual item inventory
• Player interactions and communications
• Match data and performance metrics

Technical Information

We automatically collect certain technical information when you use our Services:

• Device information (hardware model, operating system, unique device identifiers)
• IP address and network information
• Game crash reports and performance data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To create and manage your account
• To process transactions and deliver purchased virtual items
• To personalize your gaming experience
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security concerns
• To communicate with you about updates, promotions, and support
• To enforce our Terms of Service and other policies
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analysis and storage
• Customer support
• Marketing and advertising (with appropriate consent where required)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication mechanisms
• Secure network infrastructure

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses or other approved mechanisms.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or the applicable age of digital consent in your country), and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the applicable age without verification of parental consent, we will take steps to remove that information from our servers.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

11. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Embark Studios AB

Riddargatan 17D

114 57 Stockholm, Sweden

Email: [email protected]

Data Protection Officer: [email protected]